Happened to me too. I apparently accidentally signed up for this service when I signed up for a camping trip and a month later I was charged some $64 charge. The offer exists on an interstitial page that appears after the activity registration is complete (Payment already submitted) , but before the confirmation page. 864 Active Network reviews. Active.com has worked to be a one stop shop for people who are interested in finding and registering for races, team sports, and recreational activities. I called my credit card company (Discover) to dispute it. This just happened to me, and it's 2017! I am not very happy with Active Advantage! Read real customer ratings and reviews or write your own. Lululemon Time To Sweat Tights Sizing Review. Supports optimum health in brain, skin, joint, energy and immune care. I recommend to others that they cancel their cards and get new ones because it looks like they keep charging people every year. I am a runner so I assumed it was my card and I had missed opting out - they had no record of me. Active.com are despicable crooks. Today is the third time that I have had a problem with this website. Whether you prefer to hit the weights in the gym, run for miles on the beach or immerse yourself in the spiritual and physical aspects of yoga, having the right activewear will make your experience all the more enjoyable. We give you the power to personalize your skin care routine. It hit me twice, and I would never have noticed had it not been that this years annual charge showed up on a card that I no longer use, so it was a solo charge and quite evident. Shop TrueActive, the leader in sports medicine and protective gear. Avoid. You must uncheck a box while registering for the race, and it is so easy to be fooled. Members enjoy waived ACTIVE.com processing fees, gear discounts, access to streamed workouts on Aaptiv, 3 months free to TIDAL Premium music streaming, a movie rental, and much more. This appears to be coming out of California which really explains a lot. I’ve tried out a few brands and Gem Active by far is my favourite! Again, this is my fault for not being a more careful consumer, but it this company is clearly trying to make money in a somewhat deceptive manner. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device How the hell are they still in business? Check out the new collection! How does the registrant sign up for the trial membership? Thank you, Emily! Skin Actives Products contain premium ingredients at affordable prices. These posts go back to 2009 and they are still getting away with it!! No email or anything to warn or let you know it's being taken. It was my husband's details they had and he doesn't run (back injury). To make it worse they have also highlighted that the insurance I purchased with the event (which I think is linked to them) will not cover me! I am so over this type of predatory business practice. – Ivana . | Read 21-40 Reviews out of 679 I'm mad at myself for not being more vigilant with my CC statement but even more mad that the business model of this company is to trick people into expensive memberships they'll never use by sponsoring charity events to raise money for things like cancer research. MacroActive is the premium solution provider of custom meal plan, mindset and training automation for online personal trainers, coaches, instructors and athletes. THEY ARE SIMPLY INTERNET HIGHWAY THIEVES. The same thing happened to me!! Reviews. Has anyone gotten any traction from the BBB? When calling the Active company, I was kept on hold for 22 minutes. You've already flagged this Bernice 1 review. Shame on you active.com. If you have further questions please contact us. No BS Active Reviews (Jan 2021) Get the Clarity Below >> Do you want to know about a fitness program that will be online with the help of videos? www.ActiveSettlement.com. First-Time Customer? Just got me too. - 20% OFF with code: G20 I am always very careful to avoid signing up for … Complete Guarantee. The success of their business hinges on someone's inattention to their finances. Maybe they can make an educated change in policy and partners. There were days when I would cry because it was interfering with my daily activities. Testimonies and reviews of customers success relieving elbow pain REAL STORIES FROM REAL PEOPLE I found results " The E5 is a miracle worker! As a massage therapist we believe that the health of your body is most important and this is so imperative in the stages of pregnancy. EDitorial Comments. However, their telephone service was not available, which is still not available till the end of July. Activeadvantage provides customer support contact information in all member communications, including phone and email, and is able to handle all inquiries quickly in - house. How can Americans get away by putting warning signs on HOT coffee so you don't burn yourself but won't protect innocent athletes who just want to run in a race without getting charged by sneaky scammers!!! 389 talking about this. Be careful when you register for races at active.com! Strongly agree that the way the are doing the membershio is a scam, they must be a way that the law put a breask to this cloudy way to do business and cheat to the members, I recently had the same experience and the representative was not friendly and hung up the phone and saying " I have taken care of all the charges for you and you will receive a refund email within 24hrs" Then hung up the phone. I believe the inadvertent membership subscriptions are triggered by a check box that is ALREADY CHECKED. Look and Feel Beautiful - Working Out or on the Go. Not only did they sign me up without warning, but in the initial email from them it said that the first year of membership is free and that I wouldn't be charged until October 2020 ... but then they still charged me in October 2019. I hope they get caught and shut down. 50 reviews from TeacherActive employees about TeacherActive culture, salaries, benefits, work-life balance, management, job security, and more. I do not even know how they received my billing information. 95 charge, please press _", and that their website has a faq sheet explaining how people signed up for the membership, i'd speculate that this happens more than occaisionally. I expect this from sleazy low cost internet sales sites but was really shocked when reserve america hid the sign up for this crap on their site. What a slimey, "gotcha" practice. @ZoeyG OLM. We have apparently been members for years and they are refusing to reimburse. I am currently sitting on hold with them, going on 13 minutes, and I have yet to talk to a single person! Ditto. Launched in 2003. I am a victim of this too just this month of December 2020. The company's filing status is listed as Withdrawn and its File Number is 0661059. Great product and pleasant tasting Great product and pleasant tasting. How long does the trial membership last? Last year I was charged 69.95. - Leggings, TOPS/TANKS, Shorts, Sets and more - World-wide Free Shipping! Then, I got a run-a-round on “all the benefits of membership”. I have already heard about their services. This is terrible what they are doing to people. The active.com customer service was friendly and refunded the membership fee in full. They also cancelled Velo Birmingham and took everyone's registration fees to cover 'their considerable costs incurred'. I haven't ran a race or signed up for on in over a yr! OUR MISSION. Very disappointed! I have a call tomorrow with a Discover Card customer service rep and the company. When signing up for a race, apparently, I was charged for a monthly membership that I never indented to. By Michael Nystrom Our Favorite Triathlon Gear Right Now: Spring 2020. The brand has grown massively popular for its consistent delivery of trendy men and women’s workout wear, as well as affiliations with famous instagram fitness trainers. WARNING! After I cut him off on his pitch, informed him of the fraud dispute and that I had contacted the Attorney General and reported the deception, he quickly noted that he processed a refund that I should see it post within 3 to 5 days. Do not buy masks from unknown unreliable websites! Share your voice on ResellerRatings.com We give you the power to personalize your skin care routine. The Lululemon Define jacket is a long-sleeve active jacket designed for layering during low to medium impact activities like yoga and hiking. I reserved a campsite at reserveamerica.com. Journey to a better you. I reserved a campsite through ReserveAmerica and was automatically signed up for this "membership". Thank you very much for taking the time to leave us this great review! ETHICAL ACTIVEWEAR MADE IN AUSTRALIA . Based in Singapore. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Saying it has to be 24hrs before the event. Additionally, members receive a monthly “member update” email that highlights special offers and new merchant partners. I would never sign up for a "trial" membership that I know nothing about. I am a victim of this too just this month of December 2020. Build and customize your own white labeled app for home and gym workouts, sport lessons, skills and drills, yoga routines or any training routine. At no time did I agree to sign up for Active Advantage. Gymshark is a UK activewear brand created by Ben Francis at age 19. All three times I had to call to delete the accounts and (they did give me my money back) but it still was frustrating because I knew that I didn't sign up for it and they had collected my information through the campground registration. Exact same thing happened to me when I looked on my credit card statement and found a strange charge that I did not authorize. After hanging up I then discovered I had been charged in 2016 as well. Going to contact the credit card company to put a block on it to make sure that they don't try and renew it next year as I have heard that they sometimes do. Just googled "active.com" and "scam" and found this board because, you guessed it, I too am a victim of this unscrupulous business model. This time is extra special because they replied to my request for refund and cancelation with “thanks for giving our membership another try” Now riddle me this, why did they charge me in the first place if I didn’t have a membership to start with? No customer support number or anyone to actually speak with to get my refund of $89.95. Super supplements with active ingredients, enriching people’s lives. Should an isolated incident occur in The Registered Agent on file for this company is Secretary Of The State and is located at … This company should really be out of business by now. It seems this is more sophisticated than the scams coming out of verious counties of Africa. Spring is all about starting anew cycling gear included. What services? ... account, email us at ACTIVEAdvantage@ACTIVE.com or call us at 866-561-0647 (Mon-Fri, 7am - 5pm PT). They will no longer be receiving funds from the volunteer, charity organizations I work with here in Houston. Oh my blood is boiling!! I called up Active and was able to get the customer service person to refund me. The phone number on the website doesn't work but I used this page to find a number and I called and cancelled. I have emailed them 3 times and have not received a single response, despite being told in an auto-generated email sent to me after that I would be contacted within 24 hours! Share. Shop our leggings, shorts, sports bra, and tops now. I called back thinking that the rep was just bad and was again refused a supervisor. © 2004-2021 ComplaintsBoard.com. When does the offer appear in the registration process? Based in Singapore. Here you’ll find actual Proactiv users sharing their experiences through words and photos, offering real talk on our products, and serving as real life motivation for anyone who’s committed to a lifetime of clear and healthy-looking skin. You could tell he was ready for my call and kept interrupting to diffuse me. In my view it's a fraudulent use of my credit card. When I attempted to cancel my trial membership they would not confirm the cancellation. Active Advantage is their membership program that provides people with discounts on thousands of event registrations, 15% of their GearUp deals, free training plans, free entries to different events all over the country, and discount… This is still happening in 2020! This company makes their money on a deceptive practice and I will never again sign up for anything associated with this sham of a company. Click the login button in the upper right corner of the event details page. Received confirmation from the of the cancellation in September (see below) and a simple statement that a refund of just 45% of any fees paid would be coming to participants. She’s phenomenal, encouraging, mad strong, and extremely knowledgeable in exercise/fitness training. Im sure they've taken thousands of peoples' money without them knowing. !b Very upset. Thank you, Christi! Check your credit card statements, because they have a sneaky registration system that uses a vague technique to rope you unknowingly into a bogus 30-day trial membership to Active Advantage, at which point you will be auto-billed $69.95 every year until you just … ZYIA Active is an active lifestyle brand. Called them today for a refund, which I hopefully will receive, but the sales rep was defensive, entirely not apologetic, and had the audacity to try to sell more more things, cutting me off over and over and over again. I do not want their services. This is year two of charging me a membership fee. Online retailer of high quality lifelike & fantasy sex dolls Anya Active provides quality and affordable yoga and workout apparel and activewear. The most comfortable active wear! I believe this is a deceptive and sneaky practice, in a busy online community registration environment. Read all reviews of LCR Health Active PK from real customers like you! It is completely height adjustable from 5 ft (152cm) up to 11ft (335cm) in 4-5 inch increments.. To attach your silks, trapeze, hammock, hoop or Lyra, simply attach your carabiner to one of … DO NOT DO BUSINESS WITH ACTIVE.COM FOR ANY REASON! Complete Comfort. To not subscribe you have to remember to look for the checked box and remove the check. In a recent member survey, more than 70% of members said they would strongly recommend the program to a friend. But somehow they signed me up against my will and were going to charge me $89.95 per year. Signed up with Active.com for the Essex Velo on a Fast Track package. Unfortunately I didn't catch this until the 3rd time time they charged my credit card. IE. But its product—an outsourced handling … Questions? Simply follow the steps below to redeem your discount: Find an event on ACTIVE and login. I had no idea what was that and immediately called them. They claimed the opt-out checkbox was missing if you registered on a mobile device due to a system glitch. Shop our leggings, shorts, sports bra, and tops now. The activeadvantage trial membership offer is not Total scam. Revive Active - Mastermind is a powerful blend of 11 nutrients that supports brain function, nervous system, cognitive function and mental performance. The registrant simply has to click the decline button on the offer page. Thank you, Emily! I guess that sliced bread would be one such example, to cite an oft-used clich ("It's the best thing since you-know-what!"). THIS COMPANY IS DISHONEST AND DISREPUTABLE. An arrogant male swimming in the medium lane who should’ve been in the fast lane he constantly harassed and bullied us to get out of the way. I'm outraged at the lack of accountability this company they have. I guess they're getting better at hiding the opt out or disguising the opt in boxes. CREATED BY YOGIS FOR YOGIS . January 1st I signed up for a bike ride in May, and last night the charge went onto the same card. At the end of the trial the user may cancel at no charge. So frustrating. I can't even get through to anyone! Recommended for: the active ageing, students and working professionals. Kind Regards, Aislinn Read 1 more review about Revive Active Only the latest review will count in the company's TrustScore Tracy 7 reviews. To enroll as a trial member of the program, the registrant is simply required to enter and verify their email address and then click through the acceptance button on the page. YUP... Its $89.95!!! Conceal muffin-top with this workout gear. 10 years and this is still going on. With deep expertise in activity and participant management™, our ACTIVE Works® cloud technology and online event registration software powers the world’s activities and connects people with … I signed up for a race recently and got hit with the charge at 11:55 PM on 5/31. This rig is made of stainless steel and magnesium alloy, so it's strong, sturdy, yet light enough to travel. Scam, This place is still scamming people - At least me - I signed up for the Salinas Valley Half Marathon and ended up with this stupid Active Advantage account - What a Cheesy Deal - Too bad I did not just mail on my application. Passwords must be eight or more characters and contain three of these: lowercase, uppercase, numeric, and special characters. An appalling company that has tried said it could be up to the end of January until I get my money back for an event cancelled over 6 months ago. My credit card alert text let me know. © 2021 Trustpilot, Inc. All rights reserved. Terrible way to do business. Customers may cancel their membership at any time and receive a prorated refund. They probably make money by scamming people that don't closely look at their emails or statements until it's too late. Ultimate Performance. Check out what 679 people have written so far, and share your own experience. Passwords cannot be the same as the username. I signed up for a camping trip through the website THREE YEARS AGO and in the last two months they have charged me 69.95 THREE times. What if the registrant doesn’t want to become a trial member? That's just gross. Ultra-Stretchy Compression. Love this brand, their clothes are so comfortable and look great, good quality as well and affordable ! its best hd player on market - supporting 4k - hd media - load your own m3u list and feel the experience The Active Network, Inc. of San Diego, California, which operates Active.com, will pay $237, 167.42 in refunds to Iowans who had been charged for membership programs. I am always very careful to avoid signing up for unwanted email updates and trial offers, but somehow this one slipped under my radar. I am disputing the charge with my credit card company, and am working on getting all the other event promoters in the state to stop using these crooks. I am an attorney and I read things carefully and it was still incredibly misleading. JUST WOW! That's not how you sell things! Our aim is to become a leading online retailer … What the hell is going on with that ghost company! Parts of the wall are in poor condition or else crowded with visitors. According to Oasis Active reviews, this site is paid for and you will not find the free version because only the registration is free and you have to pay for any attempt to start communication. With our Gothic Compression Sports Leggings, slimming sports shapewear for all girls sport activities. So I called my bank to dispute that charges, but I haven't successfully got the refund yet. I cannot believe they can actually access my credit card information from the Salinas Valley Half Marathon sign up page - Be very carful my friends - This may be a form of identity theft! I think race companies should stop working with them. I got 85 dollars off a pair of shoes, my alltrails pro app for free, runners world magazine, no extra race fees through them and I am building towards a free race. We stay in constant contact with our members to gauge their satisfaction with the program. And a free pair of compression socks. I asked him if this happens to customers often and he said that it did occasionally. This happened to us too. After this step they will continue on to their activity registration confirmation page. This is still happening in 2020! Here is what their faq sheet says about active advantage: SERIOUSLY???!!! How Active.com Became the Most Hated Name in Race Registration ... Avoid registration companies known to use membership auto opt-ins, always closely review … Have been charging my credit card for 3 years and THEY WERE RUDE. I have a feeling that they are not going to refund that $$. decisions for our clients They never send emails to advise they are charging your account. I then contacted my friend, Tim Fox MT attorney general and his assistant, Karen Kane, informing them of the fraud associated with MSU camps and Active Network, LLC. These people are stealing by being deceptive. A free inside look at company reviews and salaries posted anonymously by employees. I contacted them a month ago for information. So I will be calling on Monday morning to get a refund otherwise will claim a fraudulent charge with my credit card company. The first charge I at least received an email and was able to catch it but it took me a week to figure out the other two. The first person I spoke to was rude and a smart mouth. I too was scammed by Active...I got an email that I was charged 69.95 and talked to the customer rep to credit me the charge. This JUST happened to me and I filed a complaint at better business bureau. 894 reviews. It took some digging to connect the dots. I signed up for a race and created what I thought was a free account through active.com, and then 30 days later I got a charge for $69 on my bank account. It comes in 40 and 44mm sizes, has a … Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! 228. Free shipping for orders above $40. As everyone else has said, they sneak charges in after you sign up for a race. If a customer forgets to cancel their trial membership, their credit card on file will be charged the yearly fee of $59. Revive Active has 5 stars! Two years in a row I signed up to do a charity bike ride in Hershey PA to raise money for cancer research. Thank you! Apparently the supervisors are to busy to address customer concerns. - You CANNOT get delisted by visiting their website - You must call - I would definitely be interested in joining a class action suit if one is filed.